Refund and Returns Policy

At GLYCORA, we are committed to providing our customers with high-quality natural supplements. If for any reason you are not fully satisfied with your purchase, we’re here to help. Please read our refund and returns policy carefully.

Returns

Eligibility for Returns:

  • You have 30 days from the date of purchase to return any unopened and unused products.
  • To be eligible for a return, the product must be in its original packaging, sealed, and in the same condition as when you received it.

Non-Returnable Items:

  • Opened or used products are not eligible for return due to health and safety concerns.
  • Sale items or promotional products cannot be returned.

Return Process:

  • To initiate a return, please contact our customer service team at [customer support email] with your order number and reason for return.
  • We will provide instructions on how and where to send your product for return.

Return Shipping:

  • Customers are responsible for return shipping costs unless the product was damaged or incorrect upon arrival.
  • We recommend using a trackable shipping service, as we cannot guarantee receipt of your returned product without tracking.

Refunds

Refund Eligibility:

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed within 5-10 business days, and the amount will be credited to your original payment method.

Partial Refunds:

  • If the returned item is not in its original condition or is damaged for reasons not due to our error, a partial refund may be issued at our discretion.

Late or Missing Refunds:

  • If you haven’t received your refund within the expected timeframe, first check your bank account or credit card provider.
  • If the refund has not been processed, please contact us at [customer support email] for further assistance.

Exchanges

Product Exchanges:

We only replace products if they are defective or damaged. If you need to exchange an item for the same product, please contact us at info@areka-nutrition.com with details and photos of the defect or damage.

Contact Us

If you have any questions regarding our refund and returns policy, please feel free to contact us at info@areka-nutrition.com or call us at +90 533 665 56 69

We are here to ensure you have a smooth experience with GLYCORA.